Match the work to the quote
From a safe position, check the agreed dish location, visible cable route and building entry. Ask the fitter to explain any change from the plan. Keep the invoice, equipment details and photographs of work you cannot see from the ground. You do not need to climb up to inspect it yourself.
Test the places included in the job
Connect your own phone or laptop, load a website and try a call where you work. If the quote included an office or outbuilding, test there too. Starlink’s standard installation describes a router at the nearest home entry point; that alone does not promise coverage throughout the property.
Leave with working account access
For a service bought directly from Starlink, check that you can sign in to your own account, open the app and find the support messages. Know the Wi-Fi name and password. Ask the installer to demonstrate the status and obstruction screens, without handing over permanent control of your account.
Keep the aftercare details
Get the installer’s workmanship contact and written warranty terms. Direct Starlink customers use Starlink support for service and account issues; ask the fitter about the mount, cable entry and network work they supplied. If you bought a managed service through a reseller, use its agreed support route.
What a short visit cannot prove
A working connection at handover cannot establish all-day reliability. The dish’s complete obstruction map can take up to 12 hours to build. Check it later and test normal household use over the following days, particularly calls and the rooms where you need a steady connection.
Send a correction if a source has changed or something needs updating.